1. Sales will only be conducted in and apply only to Singapore
2. Items sold are non-refundable and non-exchangeable
3. Prices are fixed, except for
Garage Sales
4. Items sold are on a
While Stocks Last basis, we reserve the right to delay sending out your order until we have received more stock in the event that we have insufficient stock to fulfil your order, do SMS to check availability
5. We will reply to questions sent via email within 48 hours
6. No meet-ups, item to be sent by postage only
7. Our responsibility ends once item is posted; if buyer pays for registered post, details will be furnished to him/her
8. Payment mode is to our POSB account by fund transfer
9. We will post item within 48 hours of receiving payment
Contact Us
SMS enquiries to one of the following numbers, and do include your name so we know how to address you
For Bears:
Zhiyao (96601077) OR Lionel (96287547)
For Pouches:
Decki (98314484) OR Zesen (96560818)
We will get back to you as soon as possible for SMS enquiries; for email enquiries, please email to excelenciashop@gmail.com.